IdeaTecognition

Introduction

At IdeaTecognition, we understand that creating immersive 3D game environments requires trust between developers and the platforms they rely on. This privacy policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

We operate under Taiwan's Personal Data Protection Act and maintain transparent practices about data handling. Your privacy matters to us, and we want you to feel confident about how your information is managed.

Information We Collect

Information You Provide Directly

When you contact us or request information about our 3D environment creation services, we may collect:

Your name and professional title
Email address and phone number
Company name and project details
Technical requirements and project specifications
Communication preferences

Technical Information

Our website automatically collects certain technical data to improve functionality and user experience:

IP address and general location information
Browser type, version, and operating system
Pages visited and time spent on our site
Referring websites and search terms used
Device information for mobile and desktop access

We do not use tracking pixels or third-party analytics that share your data with external companies without your knowledge.

How We Use Your Information

Your personal information helps us provide better service and relevant communication about 3D environment development:

Responding to inquiries about our game environment creation services
Providing project quotes and technical consultations
Sending updates about new techniques in 3D development that might interest you
Improving our website performance and user experience
Maintaining security and preventing fraudulent activities

We never sell your personal information to third parties or use it for purposes unrelated to our 3D environment services.

Data Storage and Security

We implement multiple layers of security to protect your personal information:

Technical Safeguards

SSL encryption for all data transmission
Secure servers located in Taiwan with regular security updates
Access controls limiting who can view personal information
Regular backups with encrypted storage

Data Retention

We keep your personal information only as long as necessary for business purposes or as required by Taiwan law. Contact information is typically retained for three years after our last communication, while project-related data may be kept longer to support ongoing client relationships.

You can request deletion of your personal information at any time, subject to any legal obligations we may have to retain certain records.

Your Privacy Rights

Under Taiwan's Personal Data Protection Act, you have several important rights regarding your personal information:

Access Rights

You can request to see what personal information we have about you and how we're using it.

Correction Rights

If your information is inaccurate or outdated, you can ask us to correct it.

Deletion Rights

You can request that we delete your personal information in most circumstances.

Processing Limitations

You can ask us to stop using your information for certain purposes like marketing.

How to Exercise Your Rights

To make any of these requests, simply send us an email explaining what you'd like us to do. We'll respond within 15 business days and won't charge you for reasonable requests.

We may need to verify your identity before processing certain requests to protect your privacy and security.

Cookies and Website Technology

Our website uses minimal cookies to function properly and improve your experience:

Essential Cookies

These cookies are necessary for basic website functionality, such as remembering your language preferences and maintaining security during your visit.

Analytics Cookies

We use basic analytics to understand which pages are most helpful to visitors and identify technical issues. This information is anonymized and helps us improve our content about 3D environment creation.

You can control cookies through your browser settings, though disabling certain cookies may affect website functionality.

Third-Party Services

We work with a limited number of trusted service providers to operate our business:

Email hosting services for business communication
Website hosting providers with servers in Taiwan
Professional software tools for 3D development work

These providers are contractually required to protect your information and can only use it for services we've specifically requested. We don't share your personal information with marketing companies or data brokers.

International Data Transfers

Your personal information is primarily stored and processed in Taiwan. If we need to transfer data internationally for business purposes, we ensure appropriate safeguards are in place to protect your privacy rights.

Any international transfers comply with Taiwan's data protection requirements and include contractual protections for your personal information.

Children's Privacy

Our services are designed for professional game developers and businesses. We don't knowingly collect personal information from children under 13 years old. If you believe we've inadvertently collected information from a child, please contact us immediately so we can delete it.

Policy Updates

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify existing clients via email and update the "Last Updated" date at the top of this page.

We encourage you to review this policy occasionally to stay informed about how we protect your privacy.

Privacy Policy